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BNY Mellon

BNY Mellon in partnership with eCondolence.com helps to provide its personal and business clients with information and guidance relating to appropriately expressing condolences. During the most challenging and sensitive times, BNY Mellon is here for you.

Find comprehensive articles, tools and resources on grief, coping, bereavement and loss, along with guidance for expressing condolences.

Grief Support Center

Corporate Resources

The Grief Support Center provides a carefully selected collection of articles, tools and resources to assist those experiencing grief, as well as their loved ones providing support. Learn how to handle the difficult process of grief, helpful coping strategies, and how to provide comfort for those who are grieving.

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Find helpful articles and tools that are organized to assist Employees & Clients, Managers & Supervisors and the Human Resources department. The information contained in the Corporate Resource Center provides guidance on topics relating to loss in the workplace.

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Expressing Condolences

Sympathy Messages

Communicating condolences in person or writing, is often a difficult task. Learn the most appropriate ways to express condolences and provide assistance to someone following a loss.

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Finding the right words to express sympathy is not easy. Search sample condolence messages for use when sending a condolence message or sympathy gift.

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Religion & Culture

What to Bring or Send

A variety of factors impact the traditions, customs and practices observed that relate to the funeral, burial, memorial service, grieving process and honoring the departed.

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Sending a condolence gift is a common and appropriate way to express sympathy to family, friends, colleagues, clients and others.

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